Fundraising FAQs

You have questions? We have answers!

  • Is my group eligible for charity fundraising events?

    Only 501c charitable organizations are eligible for charity events. Examples include sports clubs, schools, church groups, PTAs, scout troops, camps, and more!

  • What counts as a disaster event?

    We don’t want to limit how we can support our communities, so we reserve the right to expand this list: house fires, unexpected deaths, natural disasters, pandemics, and times of crises. If you want to request support but your disaster isn’t listed here, fill out the request form anyway. We’re happy to talk through your specific situation to see how we can help.

  • What percentage of sales from the fundraising event does my organization receive?

    10% of all sales on the day (or duration) of your event will be donated to your organization, excluding tax.

  • How does my organization receive credit for purchases?

    This depends on the type of event you are hosting. For full day events, supporters must present a physical or digital version of your event flier during checkout to receive credit for the sale. If a purchase is made online, they must use the promo code at checkout. We highly recommend having someone from your organization present during event hours to welcome people and remind them to mention the organization at checkout.

  • When can my organization host an event?

    Dates will vary based on store location. Please include your preferred date when filling out the request form, and we’ll do our best to accommodate. If we cannot accommodate your preferred date, we’ll work with you to find the next best date or an alternate location. A minimum of four weeks’ notice is required to schedule your event. This ensures we can prepare the store team, design the fliers for you, and ensure you have time to spread the word to the rest of the community.

  • How often can my organization schedule a fundraising event?

    We love that you want to partner with us again! Events can be scheduled once a month maximum. Please ensure that you provide at least four weeks’ notice before each event.

  • How do we know how much money we raised at our event?

    We’ll let you know how much your group raised within 24-48 hours of the event.

  • Do you create a fundraising flier for our event?

    Yes! Once we finalize all of the details, we’ll provide you with a PDF for you to distribute to your community through digital means (website, email, social media) or to print and hand out.

  • When can we expect the check from our fundraiser?

    You can expect your check within two to three business weeks of your event.